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Your Privacy is Our Priority

At Parlo your security and privacy is a top priority and we are committed to protecting your privacy online. This pledge outlines the steps we’ve taken to ensure that you have a great experience with Parlo Services, and also provides details on how we treat any personal information you may submit to us.

This Privacy Policy tells you:

We may post additional information if more details are needed to explain our privacy practices.

Information We Collect

Information You Give Us

We receive and may store any information you enter while using our Services.

The information we collect from you includes things like:

  • Your name
  • Your mailing address
  • Your e-mail address
  • Your phone number
  • Your credit card details and billing information

We also collect information on the purchases you have made, such as product details, confirmation numbers, and payment instrument used.

We will only store payment credentials if you explicitly decide to store them with our Services.  Other information, such as Order Details, will be stored for customer care and to make available to you, the user, to check on your orders.

For more information about how we secure your stored information, see the section entitled “How we protect the information we collect.”

Information from Open Authorization Sources

If you register using an Open Authorization source, such as Facebook, we will gather available payment and address information (as described above) from that source directly.  That information will be treated as if you had given us the information directly.  For example, if you register using Facebook, we will gather your e-mail address from Facebook and will treat that information as if you had given it to us directly.


We do not use or place cookies.

Automatic Information

To help us understand and enhance our interactions with users of our Services, we may collect information on our service using automated tools. These tools will only collect data for analysis purposes on aggregate, not individual, information.

How We Use Information We Collect

We use the information we collect for things like:

  • Placing and Confirming orders with Merchants
  • Establishing and managing your accounts with us
  • Conducting research and analysis
  • Operating, evaluating and improving our business

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share Information We Collect

Parlo does not sell, rent or trade your personal information to third parties.

We share your information with Merchants with whom you are purchasing a product, so that they may:

  • Complete the Purchase
  • Processing credit card payments
  • Fulfill orders
  • Deliver packages
  • Schedule and perform installations
  • Service products
  • Conduct research and analysis

We also share some of your information with the entities such as a shopping site, mobile app, or other service through which you accessed the Parlo Services.  These entities will receive information on your purchases, what payment instruments you have used, and other purchase related information, except for payment details.  They will not receive from us any of the secure payment details that you have explicitly shared with Parlo.

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Parlo, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

How We Protect Information We Collect

We are PCI level 1 compliant, which means that we use security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Parlo cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. Parlo use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit such as ordering information, including your name, address and credit card number.

Your Choices Regarding Information We Collect

You may choose to:

  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information to provide you services

To do any of these, let us know by one of these methods:

  • Follow the directions on an offer you receive from us.
  • Go to your user profile at the site you are using the Parlo Services and edit/delete your personal information
  • Send an e-mail with your request and current contact information to: support@parlo.io
  • Send a letter with your request and current contact information to:Parlo Attn: Customer Care/Privacy 1290 Reamwood Ave Bldg B Sunnyvale, CA 94089

Protecting Children's Privacy

Parlo’s Services are not for use by children. The Services are for adults to quickly purchase products or make payments. If you are under 18, you may use Parlo’s Services only with the involvement of a parent or guardian.

Links from Other Websites

Our service is accessible via a variety of shopping services, including online and mobile websites, and social and mobile apps, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

Privacy Policy Updates

We may need to update our Privacy Policy as Parlo and our customers grow and evolve. If we make significant changes to the Privacy Policy, we’ll post a prominent message on our website(s).

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